See what your support chat should cost
Most AI support tools bill you for every conversation or every outcome. Docent plans start at $79 a month with 2 editors and 250 AI resolutions included, and charge $0.49 for each resolution after that. Plug in your numbers and compare.
Your team, priced on each
List prices per month, billed annually. Change the numbers to match your team.
Docent is priced on the cheaper of Starter and Growth for your team, with $39 per editor beyond those included, and charges only for conversations the AI resolves after the resolutions your plan includes. Competitors' list prices come from their pricing pages, checked on the dates below. The calculator leaves out one-time free allowances, add-ons and extra channels.
Read the full comparisons
Feature by feature, including where each one does more than Docent.
Docent vs Intercom Fin
AI support chat at $0.49 per resolution instead of $0.99 per outcome, with resolutions included and handoffs never billed.
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Docent vs Zendesk
AI resolutions at $0.49 instead of $1.50 to $2.00, on plans from $79 a month with 2 editors instead of $55 an agent.
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Docent vs Freshchat
Pay $0.49 only when the AI resolves a chat. Freshchat bills $0.49 for every AI session, resolved or not.
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Docent vs Help Scout
AI resolutions at $0.49 instead of $0.75, with resolutions included every month and AI drafting on every plan.
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Docent vs Document360
Your knowledge base, an AI support chat and a live inbox in one product, with prices on the page.
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Docent vs HelpDocs
Documentation that AI assistants can search, write and update, plus an AI support chat with a live inbox.
Read the comparison →Intercom Fin pricing checked October 23, 2026: Intercom pricing, Fin pricing, Intercom: AI inbox translations. Zendesk pricing checked October 20, 2026: Zendesk pricing. Freshchat pricing checked October 20, 2026: Freshchat pricing, Freshdesk Omni pricing, Freshdesk pricing. Help Scout pricing checked October 20, 2026: Help Scout pricing. Product names are trademarks of their respective owners. Docent isn't affiliated with or endorsed by them.
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