HelpGuides has a new name.
A docent is the guide who knows the whole collection and answers your questions about it. That's what we build: an AI help center and support messenger that answer your customers from your own content, and hand them to your team when they need a person.
Nothing for you to change
Same product, same team, same account. Only the name is new.
Your account
The same email and password, now at trydocent.ai. Old helpguides.io links and bookmarks take you there.
Your help centers
Custom domains and helpguides.io addresses keep serving your articles, search and AI answers.
Your messenger
The chat code on your website, your WhatsApp number and your team's inbox all keep working.
Claude and the API
MCP connectors in Claude and other assistants, and your API keys, need no changes.
Questions about the change?
Ask in the chat on this page, and Docent will answer.